Refund policy
MV TEKNIK Return & Refund Policy
At MV TEKNIK, we stand behind the quality and craftsmanship of our products. We understand that returns may occasionally be necessary. Please review the following policy carefully before placing your order.
14-Day Return Policy
Return requests must be submitted within 14 days of the date your order is delivered. Items returned outside of this period will not be accepted.
To qualify for a return, the product must be:
- Brand new and unused
- Unopened and in its original sealed packaging
- Never installed, test-fitted, mounted, or modified
- Free from scratches, marks, damage, grease, exhaust residue, tool marks, or any other signs of installation or handling
- Returned with all original hardware, accessories, documentation, and packaging
Any product that has been opened, installed, attempted to be installed, test-fitted, modified, damaged, or shows signs of use is FINAL SALE and cannot be returned or exchanged.
Return Authorization
All returns must be approved by MV TEKNIK before being shipped back.
Please contact us with your order number and reason for return. Once your return is approved, we will provide return instructions.
Do not ship a product back without prior authorization. Unauthorized returns may be refused and returned to the sender.
Return Shipping
Customers are responsible for all return shipping costs unless the return is due to an error made by MV TEKNIK.
Original shipping charges are non-refundable.
We strongly recommend using a tracked and insured shipping service. MV TEKNIK is not responsible for products lost or damaged during return transportation.
Inspection & Refunds
All returned products are inspected upon arrival.
If the product meets all return requirements, the refund will be issued to the original payment method. Original shipping charges and other non-refundable charges, if applicable, will not be included in the refund.
If a returned product has been opened, installed, test-fitted, damaged, modified, is missing components, or otherwise does not meet our return requirements, MV TEKNIK reserves the right to refuse the return.
Incorrect Fitment / Customer Ordering Errors
Customers are responsible for confirming vehicle compatibility before ordering.
Products ordered for the incorrect vehicle, model, year, engine, chassis, or configuration are subject to the same 14-day return requirements and must remain unopened and uninstalled to qualify for a return.
Installation or attempted installation of an incorrectly ordered product makes the product ineligible for return.
Damaged, Defective or Incorrect Items
If you receive a product that is damaged in transit, defective, or different from what you ordered, please contact MV TEKNIK promptly with your order number, photos of the product, packaging, and shipping label.
Do not install a product that you believe is damaged, defective, or incorrect before contacting us.
Final Sale Items
The following are not eligible for return:
Installed or test-fitted products, opened products, modified products, damaged products, special-order or custom-made products, clearance/final-sale products, and products missing original packaging, hardware, or components.
Order Cancellations
Orders may only be cancelled before they have been processed or shipped. Once an order has entered fulfillment or has shipped, the standard return policy applies.
MV TEKNIK
By purchasing from MV TEKNIK, the customer acknowledges and agrees to this Return & Refund Policy.
MV TEKNIK — Engineered to Perform.